This Privacy Notice for Text Torrent, INC (doing business as Text Torrent) ("we," "us," or "our") describes how and why we may access, collect, store, use, and/or share ("process") your personal information when you interact with our services ("Services"), including but not limited to when you:

• Visit our website at https://texttorrent.com, or any other website, landing page, or web property that links to this Privacy Notice;
• Access or use our cloud-based SMS platform, web-based communication tools, or any related digital services that reference this Privacy Notice;
• Engage with us through customer support, sales communications, or participation in marketing campaigns, promotions, or events.

Questions or concerns? This Privacy Notice is intended to help you understand your rights and our responsibilities when it comes to the handling of your personal information. We are the entity responsible for determining how and why your information is processed. If you do not agree with our policies or practices, we advise that you refrain from using our Services. For further questions or concerns, please contact us at info@texttorrent.com.

In Short: We process your personal information to deliver, maintain, and improve our Services, to communicate with you, to detect and prevent fraud or abuse, to comply with applicable legal requirements, and—where applicable—with your consent.

We process your information based on specific, legitimate purposes aligned with how you interact with the Text Torrent platform. These purposes may include:

• To facilitate account registration and login, and to manage user accounts.
  We may process your personal information to enable you to register, authenticate, and maintain your account with us, and to ensure the operational integrity of your login credentials and session history.
• To deliver and manage access to our Services.
  We process your information in order to provide you with the core services of our platform, including SMS campaign functionality, number allocation, analytics, and message scheduling tools.
• To provide technical and customer support.
  Your information may be used to respond to your inquiries, troubleshoot account or campaign issues, and ensure you receive a timely resolution to any support-related matters.
• To communicate administrative updates.
  We may process your information to send transactional communications including system notices, service alerts, billing reminders, policy updates, or other operational notices.
• To manage subscriptions, billing, and payments.
  We use your data to facilitate subscription management, process payments, generate invoices, and handle refund requests or billing discrepancies.
• To solicit feedback and improve user experience.
  We may process your contact or usage information to request feedback about your experience, identify areas of improvement, and gauge satisfaction with our tools and support.
• To send marketing and promotional materials.
  Where permitted by law and in accordance with your marketing preferences, we may use your personal information to send promotional emails, product announcements, or updates about new features. You can opt out of these communications at any time. See “What Are Your Privacy Rights? ” for more details.
• To deliver interest-based or location-based advertising.
  We may use behavioral analytics and user profile data to display targeted advertisements or promotional messages that reflect your preferences or usage history.
• To publish user testimonials.
  If you submit a testimonial about your experience with Text Torrent, and you provide consent, we may post it publicly on our Services. Such testimonials may include your name or other identifying information.
• To maintain platform security and prevent misuse.
  We may process user and activity data to detect fraudulent behavior, suspicious access patterns, automated abuse, or violations of our Acceptable Use Policy.
• To analyze usage trends and feature performance.
  We evaluate platform metrics, feature adoption, and user engagement to determine which tools are most valuable and where improvements are needed.
• To assess marketing effectiveness.
  Your interaction with marketing emails or platform announcements may be used to measure the success of a campaign or to guide future outreach strategies.
• To meet legal or regulatory obligations.
  In limited cases, we may process your data to comply with applicable laws, respond to lawful requests from regulators or courts, enforce our rights, or defend against legal claims.

We only process personal information when a valid legal basis exists to do so, including performance of a contract, compliance with legal obligations, protection of legitimate business interests, or where you have provided explicit consent.

In Short: We process your personal information only when we have a valid legal basis to do so under applicable law. This may include your consent, compliance with legal obligations, fulfillment of a contract, protection of your rights, or the pursuit of legitimate business interests.

We rely on a number of lawful grounds to collect, use, and process your personal data. These legal bases ensure that our data practices comply with applicable privacy and data protection laws, including—but not limited to—those in the United States and Canada. The specific legal basis we apply will depend on the nature of your interaction with our Services and the purpose for which the data is being used.

The legal bases we may rely on include:

• Consent: We may process your personal information if you have given us explicit permission (i.e., express consent) to use your data for a particular purpose. You may withdraw your consent at any time, subject to legal or contractual limitations. Withdrawal of consent will not affect processing that took place prior to your withdrawal.
• Performance of a Contract: Where we have entered into a service agreement or subscription with you, we may process your personal data as necessary to carry out our contractual obligations—such as delivering Services, handling billing, managing account functionality, or providing technical support.
• Compliance with Legal Obligations: We may process your personal information where it is necessary to comply with applicable laws, legal processes, or regulatory obligations—such as responding to subpoenas, tax reporting requirements, or recordkeeping mandates.
• Legitimate Interests: We may process your information when it is reasonably necessary for our legitimate business interests and only where such interests are not overridden by your data protection rights. Examples may include improving the functionality of our platform, performing analytics to enhance user experience, preventing fraud or misuse, or protecting our network and systems.
• Protection of Vital Interests: We may process your information where it is necessary to protect an individual’s life or safety, particularly in emergency situations or for platform abuse investigations.

In Short: We do not share your personal information with any unrelated third parties.

Text Torrent, INC maintains strict privacy controls and does not sell, rent, or otherwise disclose your personal information to external third parties for marketing, advertising, or promotional purposes. All personal data collected is processed internally or through tightly controlled and contractually bound service providers solely for the purpose of operating, maintaining, and enhancing our Services.

We may share your personal information only under the following limited circumstances:

• With Service Providers: We may disclose personal data to third-party vendors and service providers who perform essential services on our behalf, such as payment processing (e.g., Stripe), communication delivery (e.g., Twilio), infrastructure hosting, and technical support. These providers are contractually obligated to use your data only for the specific services requested by us and in accordance with applicable privacy laws.
• To Comply with Legal Obligations: We may disclose your personal information where required by law, subpoena, court order, legal proceeding, or other lawful process.
• In the Event of a Business Transaction: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, personal information may be transferred as part of the transaction, subject to confidentiality obligations and applicable data protection requirements
• To Protect Our Legal Rights: We may disclose your information when necessary to enforce our terms and policies, protect our legal rights, or investigate potential violations, including fraud, security breaches, or threats to public safety.

We do not allow access to your personal data for any other purpose and we do not authorize our service providers to use or disclose your information except as necessary to perform services on our behalf or to comply with legal obligations. If our data sharing practices change in the future, we will update this Privacy Policy and notify you accordingly, in compliance with applicable law.

We may also share user information if a phone number, message, or campaign is flagged by a carrier, regulator, or legal authority, for the purposes of investigating the matter and addressing compliance or legal concerns.

Third-Party Gateway Integrations If you connect a third-party messaging gateway (e.g., Twilio, Telnyx, Plivo) to the Services, you authorize us to process relevant account and message data for integration purposes. You acknowledge that such third-party providers have their own privacy practices, and we are not responsible for their data handling beyond the scope necessary to integrate with our platform.

In Short: We may use cookies and other tracking technologies to collect and store information about your interaction with our Services; however, we do not share this information with third parties for unrelated purposes.

Text Torrent, INC may utilize cookies and similar tracking mechanisms—such as pixels, web beacons, and embedded scripts—to collect certain information when you access or engage with our Services. These technologies serve essential purposes, including but not limited to:

• Enhancing platform functionality and performance;
• Maintaining session continuity and user authentication;
• Preventing technical errors and supporting site stability;
• Remembering user preferences and facilitating smooth navigation.

These tools may be deployed on both our website and any subdomains, and are used to improve the efficiency and responsiveness of our platform. Some cookies are strictly necessary for the operation of our Services, while others are employed to help us analyze user behavior or personalize features.

In Short: Yes, we offer certain features and tools powered by artificial intelligence, machine learning, or similar automated technologies as part of our Services.

As part of our ongoing effort to enhance platform performance, personalization, and user support, Text Torrent, INC may provide tools and features that incorporate artificial intelligence or machine learning technologies (collectively, "AI Products"). These AI Products are integrated into our Services to streamline functionality, assist in compliance messaging, optimize message writing, and support other business communication use cases.

In Short: If you choose to sign in or register using a social media account, we may obtain certain information about you from that account provider.

The Services provided by Text Torrent, INC may allow you to register for an account or log in using your existing credentials from third-party social media platforms, such as Facebook, X (formerly Twitter), or similar providers. When you opt to authenticate using a social media login, we may receive access to certain publicly available profile information from the social media platform in accordance with your privacy settings on that service.

The types of information shared with us may vary depending on the specific social media provider and your individual settings but commonly include:

• Full name
• Email address
• Profile image
• Public social connections (e.g., friends or followers)
• Other publicly visible profile elements

We use the information provided by social login integrations only for the purposes outlined in this Privacy Policy, including user authentication, account creation, personalization of your experience, and to facilitate communications with you related to your use of the platform.

Please note that we do not control how third-party social media platforms collect, store, or use your personal data. These providers operate under their own privacy policies and practices, which may include independent tracking and data collection even after you have logged into our Services. We strongly recommend that you review the privacy policies of any third-party platforms you use in connection with our Services to understand your rights and how your information is handled by those entities.

You may disconnect your social media login from your Text Torrent account at any time by adjusting your account settings within our platform, or by contacting us directly at privacy@texttorrent.com.

In Short: We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law.

Text Torrent, INC maintains a data retention policy designed to ensure that personal information is not kept longer than necessary. We will retain your personal data only for the time strictly required to achieve the objectives set forth in this Privacy Notice—such as providing our Services, complying with our legal obligations, resolving disputes, enforcing our agreements, or supporting internal business operations.

Unless a longer retention period is mandated by applicable laws (including tax, regulatory, accounting, or legal compliance), we will not retain personal information for more than three (3) months following the termination or deactivation of a user’s account or cessation of Services.

When your information is no longer needed for business purposes or legal compliance, we will take reasonable steps to either:

• Permanently delete or destroy it in a secure manner; or
• Anonymize or de-identify it so that it can no longer be associated with an individual.

In certain cases where immediate deletion is not feasible (for example, where data is contained in system backups or disaster recovery archives), we will securely store and isolate the information from any further processing until deletion becomes possible.

If you have any questions about our data retention practices or would like to request deletion of your personal information, you may contact us at privacy@texttorrent.com.

In Short: We implement both organizational and technical safeguards to help secure your personal information, but no system can guarantee complete protection.

Text Torrent, INC is committed to safeguarding the personal information entrusted to us. To that end, we have implemented a range of commercially reasonable administrative, technical, and physical security measures intended to protect your information from unauthorized access, disclosure, alteration, or destruction. These safeguards include, but are not limited to, encrypted data transmission, access controls, secure servers, and regular system monitoring.

While we make every effort to protect the integrity and confidentiality of your personal data, it is important to acknowledge that no method of transmission over the Internet or electronic storage is entirely secure or impenetrable. Accordingly, we cannot and do not guarantee that your information will be immune from access by hackers, cybercriminals, or other unauthorized parties.

You are responsible for ensuring that any device you use to access our Services is secure and that your login credentials are kept confidential. We encourage you to take proactive steps such as enabling multi-factor authentication (where available), keeping your software up to date, and using only trusted, private networks when accessing our platform.

Transmission of data to and from our Services is done at your own risk. We recommend that you access the platform only within secure environments and notify us immediately at security@texttorrent.com if you suspect any unauthorized access or security breach involving your account.

In Short: We do not knowingly collect or process data from individuals under the age of 18.

Text Torrent, INC does not knowingly solicit, collect, or process personal information from children under the age of 18, nor do we market our Services to minors. By accessing or using our Services, you affirm that you are at least 18 years old, or that you are the parent or legal guardian of a minor who is using the Services with your consent and under your supervision.

If we become aware that personal data from an individual under the age of 18 has been inadvertently collected, we will take immediate steps to deactivate the associated account and securely delete the data from our systems and records. We take the protection of children's privacy seriously and act swiftly upon discovering any unintended collection.

If you believe that we may have unknowingly collected information from a minor under the age of 18, please contact us without delay at privacy@texttorrent.com, and we will investigate and address the issue promptly.

In Short: Depending on your jurisdiction, you may have specific rights that grant you increased control over your personal information. These rights may vary by U.S. state or international region (such as Canada), and we are committed to honoring them in accordance with applicable privacy laws.

If you reside in certain regions, including but not limited to Canada, you may be entitled to the following rights under local data protection laws:

• The right to request access to and obtain a copy of your personal information held by us;
• The right to request rectification of inaccurate or incomplete information;
• The right to request the erasure of your personal information under specific circumstances;
• The right to restrict or object to the processing of your personal data;
• The right to data portability, where applicable;
• The right not to be subject to a decision based solely on automated processing, including profiling, if such decision produces legal or similarly significant effects.

You may submit a formal request to exercise any of the above rights by contacting us using the information provided in the “How Can You Contact Us About This Notice? ” section below. We will assess and respond to your request in accordance with all applicable legal and regulatory obligations.

Most modern web browsers, along with some mobile operating systems and applications, include a Do-Not-Track (“DNT”) setting or feature that users can activate to express a preference not to have their online browsing activities tracked. At present, however, there is no uniform standard governing how websites or online services should interpret or respond to DNT signals.

Accordingly, Text Torrent, INC does not currently respond to DNT signals or similar mechanisms that automatically communicate a user’s choice not to be tracked online. Should an industry-wide standard or legal requirement for recognizing and responding to DNT signals be formally adopted in the future, we will update this Privacy Notice accordingly and take appropriate measures to comply.

Certain jurisdictions, including California, require us to disclose how we respond to such browser-based DNT signals. Because no consensus has been reached on how DNT signals should be interpreted, we are unable to honor them at this time.

In Short: If you reside in California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may be entitled to specific rights regarding the collection, use, and disclosure of your personal information.

In Short: Yes, we will update this Privacy Notice as necessary to comply with applicable laws and evolving business practices.

We may revise this Privacy Notice from time to time. The updated version will be identified by a revised "Last Updated" date at the top of the notice, and it will be effective as soon as it is accessible. If we make material changes to this Privacy Notice, we may notify you by prominently posting a notice of such changes on our Services or, where required by law, by directly sending you a notification.

We encourage you to review this Privacy Notice periodically to remain informed about how we protect your personal information.

If you have questions or comments about this Privacy Notice, you may contact us by email at info@texttorrent.com or by mail at:

Text Torrent, INC

800 3rd Avenue FRNT A #1337
New York, NY 10022

Depending on the laws applicable in your country or state of residence within the United States, you may have the right to request access to the personal information we have collected from you, receive details about how we have processed it, correct any inaccuracies, or request the deletion of your personal information. You may also have the right to withdraw your consent to our processing of your personal information. Please note that these rights may be subject to limitations as permitted by applicable data protection laws

To exercise any of these rights, please submit a Data Subject Access Request by contacting us at info@texttorrent.com. We will evaluate and respond to your request in accordance with the requirements and timelines set forth under applicable privacy laws.